Technology Is Not Enough in Corporate Travel Management: The VikingOn Difference

Technology Is Not Enough in Corporate Travel Management: The VikingOn and Viking Turizm Difference

The future of business travel has long been discussed through the lens of technology.

As online booking systems, mobile applications, automation, artificial intelligence, and self-service solutions evolve, companies can manage their travel faster and with fewer manual processes.

However, the real question in corporate travel is no longer “technology or people?”

The real question is:

Can you access technology at the right time and, when necessary, an experienced travel professional within the same system?

VikingOn was developed with exactly this approach.

What Is VikingOn?

VikingOn is a corporate travel management platform developed by Viking Turizm.

It helps companies plan business trips online, make reservations, implement travel policies, manage approval processes, and report travel expenses.

However, VikingOn is differentiated by more than just its technological features.

Behind the platform are Viking Turizm’s operational expertise in managing corporate travel since 1984, travel consultants, and its own IT team.

Therefore, VikingOn is not a software solution developed outside the travel industry and later adapted to travel.

It is a technology born from real travel operations.

Technology Provides Speed for Routine Processes

Technology provides significant advantages in a standard business trip.

An employee can search for a flight or hotel, view options that comply with the company’s travel policy, make a reservation, and complete the required approval processes online.

Managers, meanwhile, can monitor travel budgets, departmental expenses, and travel behavior with greater visibility.

With VikingOn, organizations can manage processes such as online booking, company travel policies and approval mechanisms, user authorizations, cost and savings analysis, reporting, mobile access, integration solutions, and CO₂ emissions tracking through a single structure.

The goal for simple processes is clear:

The user should not have to wait; the system should accelerate the process.

But Business Travel Does Not Always Go as Planned

The real value of corporate travel emerges not when a reservation is completed, but when things do not go as planned.

A flight may be canceled.

A connecting flight may be missed.

A board member’s schedule may change at the last minute.

A traveler may need to be in a different country that same night.

Hotel availability may be limited during a trade fair.

During an international trip, flights, hotels, transfers, and visa processes may all need to be replanned simultaneously.

At this point, simply displaying an alternative flight on a screen is not enough.

Someone needs to evaluate the options, consider their consequences, make the right decision, and take ownership of resolving the problem.

This is where Viking Turizm steps in.

Viking Turizm Is Behind VikingOn

VikingOn users are not connected solely to a technology platform.

Behind the platform are Viking Turizm teams with more than 40 years of corporate travel experience.

Processes that can be handled by technology move forward quickly through VikingOn.

In more complex situations, experienced travel consultants, operations teams, and 24/7 support come into play.

For this reason, VikingOn’s model is not based solely on the Online Booking Tool approach.

Our model:

Online when online is needed.
Human support when human support is needed.
All within the same travel management infrastructure.

The Key Differentiator of VikingOn: Travel Professionals Develop the Technology

One of VikingOn’s important features is that it is Viking Turizm’s own product.

The platform is developed through the collaboration of Viking Turizm’s IT team and travel operations teams.

This creates an important difference.

Because corporate travel technology cannot be developed through software expertise alone.

You need to understand why a reservation changes, which approval models companies need, which reports finance teams require, where travel managers lose control, and what travelers expect in times of crisis.

The knowledge gained from the real travel operations managed by Viking Turizm over the years is directly incorporated into VikingOn’s development.

A new need that emerges in operations can reach the IT team.

A request from a customer can be evaluated.

A new integration can be developed.

An approval process can be redesigned.

A report can be developed according to a company’s management needs.

In this way, technology and operations do not function as two disconnected worlds.

They become two structures within the same organization that continuously improve one another.

Not Ready-Made Software, but a Living Travel Management Platform

The needs of corporate companies are not all the same.

While one company may require a three-level travel approval process, another may want control based on cost centers.

While one company may want SAP or SSO integration, another may want to differentiate travel policies by country, department, or management level.

Therefore, rather than corporate travel technology trying to make the company fit its own system, it is important for the technology to adapt to the company’s operating model.

VikingOn is evolving with this understanding.

Because its IT team and travel operations are part of the same organization.

Human Support Is Not an Alternative to Technology

The goal of digitalization should not be to eliminate people entirely.

But it is also not right to make people perform tasks that do not require human involvement.

VikingOn’s approach brings together the strengths of these two worlds.

Automation and self-service are used for standard processes.

When complexity increases, expert support comes into play.

This allows travelers to save time without the company losing control.

While travel managers gain greater visibility, operations teams can focus on matters that genuinely require expertise instead of routine tasks.

More Than a Travel Platform

When evaluating a corporate travel platform, it is not enough to look only at the interface design or booking speed.

The real question should be:

Who is behind the platform when something goes wrong?

VikingOn’s answer is clear:

Viking Turizm.

A TMC managing travel since 1984.

Operations teams specialized in corporate travel.

Its own IT team.

Travel technology developed in-house.

And an organization that continuously improves its technology through real travel experience.

Technology + Experience = VikingOn

We do not believe that the future of corporate travel will be technology alone.

We believe the future lies in systems that combine the speed, data, and automation of technology with the decision-making and problem-solving capabilities of experienced people.

VikingOn provides the technology.
Viking Turizm brings its expertise to the table where technology is not enough.

And working together, the two transform VikingOn from merely an online booking system into a true corporate travel management solution.